KVKK Information Notice
This Disclosure Statement has been prepared by Long Vize Turizm Danışmanlık, acting as the data controller, regarding the processing of personal data of website visitors, persons filling out the contact form, real persons applying to receive visa consultancy services, and data subjects who contact us, within the scope of the Personal Data Protection Law No. 6698.
1. Identity of the Data Controller
Within the scope of the Personal Data Protection Law (KVKK), your personal data is processed by Long Vize Turizm Danışmanlık in its capacity as the data controller.
Address: Remzi Oğuz Arık Mah. Tunalı Hilmi Cad. No:70/6 Çankaya / Ankara
Phone: +90 312 426 03 25
E-mail: info@longvize.com.tr
2. Personal Data Processed
Depending on the nature of the service provided and the relationship you establish with us, the following personal data may be processed:
- Identity information: name, surname, and other identity information shared by you depending on the nature of the application
- Contact information: phone number, e-mail address, city of residence, content of the communication request
- Customer transaction information: application subject, requested country, visa type, travel date, number of travelers, application content, additional explanations
- Transaction security information: IP address, log records, traffic data, cookie records, and website usage information
- Financial information: data related to payment, collection, invoicing, and accounting processes
- Application document information: passport, reservation, petition, employment / working status, income status, and similar document contents shared by you during the service process
- Visual / auditory data: photographs, scanned documents, and similar files if provided by you
In cases where it is necessary to process your special categories of personal data, actions are taken in accordance with the relevant legislation, and additional information is provided where required.
3. Purposes of Processing Personal Data
Your personal data may be processed for the following purposes:
- Carrying out visa consultancy, preliminary application assessment, and application processes
- Receiving, evaluating, responding to, and concluding your applications and requests
- Carrying out appointment, document review, file preparation, and operational processes
- Contacting you through communication channels such as phone, e-mail, SMS, WhatsApp, and similar means
- Managing customer relations, service quality, and satisfaction processes
- Fulfilling payment, accounting, finance, and invoicing transactions
- Fulfilling obligations arising from legislation
- Proof, record keeping, and follow-up of legal processes in case of possible disputes
- Ensuring website security and carrying out technical operations
- Sending campaigns, announcements, and informational content if your explicit consent is obtained
4. Method of Collection of Personal Data and Legal Basis
Your personal data may be collected through application and contact forms on our website, phone calls, e-mail correspondence, WhatsApp line, physical document delivery, online application processes, cookies, and similar automatic or non-automatic methods.
Your personal data may be processed based on the processing conditions specified in Articles 5 and 6 of the Personal Data Protection Law (KVKK), particularly under the following legal grounds:
- Being necessary provided that it is directly related to the establishment or performance of a contract
- Being mandatory for the data controller to fulfill its legal obligations
- Being mandatory for the establishment, exercise, or protection of a right
- Having been made public by the data subject
- Being mandatory for the legitimate interests of the data controller, provided that it does not harm your fundamental rights and freedoms
- Your explicit consent
5. Transfer of Personal Data
Your personal data may be transferred, to the extent necessary and in accordance with the relevant legislation, for the purposes stated above, to the following recipient groups:
- Authorized public institutions and organizations
- Courts, enforcement offices, notaries, and other official authorities
- Business partners providing financial advisory, accounting, and finance services
- Information technology, hosting, e-mail, technical support, software, and infrastructure service providers
- Communication, call, SMS, and verification service providers
- Payment institutions, banks, and financial service providers
- In cases required by the service you request, consulates, embassies, visa application centers, external service providers, and relevant foreign country institutions / organizations
6. Domestic and International Transfer
Depending on the nature of the visa consultancy service you request, your personal data may be transferred to the authorities of the country where the application will be made, consulates, embassies, visa application centers, or service providers abroad authorized by them. Such transfers are carried out only to the extent necessary for the performance of the service and in accordance with the applicable legislation.
If the website infrastructure, e-mail, cloud, security, communication, or analysis tools are connected abroad, the data transfer processes are evaluated separately and the necessary legal mechanisms are applied.
7. Retention of Personal Data
Your personal data is retained for the period necessary for the purpose of processing and for the retention periods prescribed by the relevant legislation. At the end of this period, your personal data is deleted, destroyed, or anonymized in accordance with the legislation.
8. Your Rights as a Data Subject
Pursuant to Article 11 of the Personal Data Protection Law (KVKK), you have the following rights:
- To learn whether your personal data is processed
- To request information if your personal data has been processed
- To learn the purpose of processing and whether it is used in accordance with that purpose
- To know the third parties to whom your personal data is transferred domestically or abroad
- To request correction if it is incomplete or incorrectly processed
- To request deletion or destruction within the framework of the conditions set forth in the KVKK
- To request notification of correction, deletion, or destruction transactions to third parties to whom the data has been transferred
- To object to the occurrence of a result against you by means of analysis of the processed data exclusively through automated systems
- To request compensation for damages in case you suffer damage due to unlawful processing of your personal data
9. Application Procedure
You may submit your requests within the scope of the KVKK, together with information and documents verifying your identity, by sending them in writing to the address above, through a notary, or via registered electronic mail / secure electronic signature / your e-mail address registered in our system.
Your applications will be answered as soon as possible depending on their nature and within the legal period at the latest.
This Disclosure Statement has been prepared by Long Vize Turizm Danışmanlık, acting as the data controller, regarding the processing of personal data of website visitors, persons filling out the contact form, real persons applying to receive visa consultancy services, and data subjects who contact us, within the scope of the Personal Data Protection Law No. 6698.
1. Identity of the Data Controller
Within the scope of the Personal Data Protection Law (KVKK), your personal data is processed by Long Vize Turizm Danışmanlık in its capacity as the data controller.
Address: Remzi Oğuz Arık Mah. Tunalı Hilmi Cad. No:70/6 Çankaya / Ankara
Phone: +90 312 426 03 25
E-mail: info@longvize.com.tr
2. Personal Data Processed
Depending on the nature of the service provided and the relationship you establish with us, the following personal data may be processed:
- Identity information: name, surname, and other identity information shared by you depending on the nature of the application
- Contact information: phone number, e-mail address, city of residence, content of the communication request
- Customer transaction information: application subject, requested country, visa type, travel date, number of travelers, application content, additional explanations
- Transaction security information: IP address, log records, traffic data, cookie records, and website usage information
- Financial information: data related to payment, collection, invoicing, and accounting processes
- Application document information: passport, reservation, petition, employment / working status, income status, and similar document contents shared by you during the service process
- Visual / auditory data: photographs, scanned documents, and similar files if provided by you
In cases where it is necessary to process your special categories of personal data, actions are taken in accordance with the relevant legislation, and additional information is provided where required.
3. Purposes of Processing Personal Data
Your personal data may be processed for the following purposes:
- Carrying out visa consultancy, preliminary application assessment, and application processes
- Receiving, evaluating, responding to, and concluding your applications and requests
- Carrying out appointment, document review, file preparation, and operational processes
- Contacting you through communication channels such as phone, e-mail, SMS, WhatsApp, and similar means
- Managing customer relations, service quality, and satisfaction processes
- Fulfilling payment, accounting, finance, and invoicing transactions
- Fulfilling obligations arising from legislation
- Proof, record keeping, and follow-up of legal processes in case of possible disputes
- Ensuring website security and carrying out technical operations
- Sending campaigns, announcements, and informational content if your explicit consent is obtained
4. Method of Collection of Personal Data and Legal Basis
Your personal data may be collected through application and contact forms on our website, phone calls, e-mail correspondence, WhatsApp line, physical document delivery, online application processes, cookies, and similar automatic or non-automatic methods.
Your personal data may be processed based on the processing conditions specified in Articles 5 and 6 of the Personal Data Protection Law (KVKK), particularly under the following legal grounds:
- Being necessary provided that it is directly related to the establishment or performance of a contract
- Being mandatory for the data controller to fulfill its legal obligations
- Being mandatory for the establishment, exercise, or protection of a right
- Having been made public by the data subject
- Being mandatory for the legitimate interests of the data controller, provided that it does not harm your fundamental rights and freedoms
- Your explicit consent
5. Transfer of Personal Data
Your personal data may be transferred, to the extent necessary and in accordance with the relevant legislation, for the purposes stated above, to the following recipient groups:
- Authorized public institutions and organizations
- Courts, enforcement offices, notaries, and other official authorities
- Business partners providing financial advisory, accounting, and finance services
- Information technology, hosting, e-mail, technical support, software, and infrastructure service providers
- Communication, call, SMS, and verification service providers
- Payment institutions, banks, and financial service providers
- In cases required by the service you request, consulates, embassies, visa application centers, external service providers, and relevant foreign country institutions / organizations
6. Domestic and International Transfer
Depending on the nature of the visa consultancy service you request, your personal data may be transferred to the authorities of the country where the application will be made, consulates, embassies, visa application centers, or service providers abroad authorized by them. Such transfers are carried out only to the extent necessary for the performance of the service and in accordance with the applicable legislation.
If the website infrastructure, e-mail, cloud, security, communication, or analysis tools are connected abroad, the data transfer processes are evaluated separately and the necessary legal mechanisms are applied.
7. Retention of Personal Data
Your personal data is retained for the period necessary for the purpose of processing and for the retention periods prescribed by the relevant legislation. At the end of this period, your personal data is deleted, destroyed, or anonymized in accordance with the legislation.
8. Your Rights as a Data Subject
Pursuant to Article 11 of the Personal Data Protection Law (KVKK), you have the following rights:
- To learn whether your personal data is processed
- To request information if your personal data has been processed
- To learn the purpose of processing and whether it is used in accordance with that purpose
- To know the third parties to whom your personal data is transferred domestically or abroad
- To request correction if it is incomplete or incorrectly processed
- To request deletion or destruction within the framework of the conditions set forth in the KVKK
- To request notification of correction, deletion, or destruction transactions to third parties to whom the data has been transferred
- To object to the occurrence of a result against you by means of analysis of the processed data exclusively through automated systems
- To request compensation for damages in case you suffer damage due to unlawful processing of your personal data
9. Application Procedure
You may submit your requests within the scope of the KVKK, together with information and documents verifying your identity, by sending them in writing to the address above, through a notary, or via registered electronic mail / secure electronic signature / your e-mail address registered in our system.
Your applications will be answered as soon as possible depending on their nature and within the legal period at the latest.